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Technical Skills

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Operating Systems

Linux-RedHat/SuSe/Turbo, UNIX-AIX/HP/Solaris, Win9x/Me/NT/2000

Languages

Access 97, Assemby, C/C++, COBOL, HTML, Java/J2EE, REXX

System Tools

MS Office 97 Suite, Lotus Notes, WebSphere Application Server, WebSphere Studio Application Developer

Career Related Experience

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Software Engineer. IBM-Tivoli Software, (TEC) Tivoli Enterprise Console, Research Triangle Park, NC; May 2001 - present

• Responsible for the design and development of the TEC Correlation Automation Patterns API; XML rules/patterns representation of business "best practices"
• Accountable for the design, development and documentation of TEC Event Data Services Remark Processor and Related Event Processor components
• Consistently led the testing team in scenarios attempted/completed each week while a member of the TEC 3.8 Function/System Verification Teams
• Establish and document development (coding) policies, standards, and guidelines
• Actively participate in customer interaction visits
• Conduct informal discussions, meetings, and/or team presentations
• Actively promote IBM Corporate Programs, including the Tivoli Talent Plan, Management Round Tables, Technical Vitality Meetings, the IBM Mentoring Program, and Management Shadowing

Product Engineer (Co-op). IBM, Network Hardware Division, Charlotte, NC; December 1999 - May 2001

• Provided engineering support for PC to AS/400 hardware and software connectivity
• Setup and configured SNA and TCP/IP networks
• Analyzed and configured hardware resources on customers' computers
• Installed and tested network hardware and software
• Provided technical guidance to support personnel

Software Engineer (Co-op). IBM-Tivoli Performance Analysis, Research Triangle Park, NC; May 1999 - December 1999

• Created and implemented automated data reduction programs to specifications
• Designed, developed, and modified automated data collection scripts
• Designed and developed automated spreadsheets to import, reduce, format, and chart/graph data
• Conversion of data reduction programs from VM REXX to AIX REXX/6000
• Updated and maintained more than 13,000 lines of data collection/reduction program code
• Installed and configured new hardware/software on a LAN to conform to performance analysis testing specifications

AS/400 System Operator/Administrator (Contract). City of Albemarle, Albemarle, NC; June 1998 - May 1999

• Developed business license collections database in Access 97
• Performed routine and special request program updates and maintenance
• Developed and maintained System Operator Run Book
• Processed accounts payable/receivable, business licenses, employee payroll, tax collections, utility billing/collections
• Established new automatic clearing house (ACH) accounts for utility drafting and payroll direct deposits
• Processed weekly and monthly general ledger reports
• Coordinated and oversaw office automation information / data security
• Provided technical guidance to city personnel

Database Marketing Assistant (Intern). Meredith Corporation (Leading National Magazine Publisher), Des Moines, IA; March 1998 - June 1998

• Developed new and experimental research marketing, data processing programs in accordance with project specifications
• Compiled and prepared data for subsequent analysis by Database Marketing Managers / Analysts
• Completed initial processing requirements for Good Customer Matches, Mailed Regressions, and Magazine Tracking Studies on a 250-million customer database
• Designed, created, and produced charts, graphs, and spreadsheets
• Developed and maintained continuity book for Database Marketing Assistant position
• Prepared and published weekly CPU usage reports

Operations & Training Specialist. Drake University Department of Military Science, Des Moines, IA; December 1995 - April 1998

• Created, published, and maintained Drake University ROTC web site
• Upgraded and reprogrammed body fat determination program
• Operated and maintained telecommunications network between Drake and Iowa State University Army ROTC programs
• Coordinated and oversaw office automation information / data security
• Trained, counseled, and mentored freshman and sophomore cadets in the Army ROTC program
• Created and updated database reports for unit headquarters
• Organized, directed, and managed completion of multiple tasks in accordance with priorities

Military Operations Office Manager. B Company, 4/325th Airborne Infantry Regiment, 82d Airborne Division, Fort Bragg, NC; October 1994 - November 1995

• Administered and maintained office network
• Instructed and provided technical guidance to office personnel
• Delegated and controlled routine correspondence, messages, and reports
• Prepared and publicized charts, graphs, and rosters
• Planned and organized all aspects of office operations
• Determined requirements for office equipment, supplies, and space

Leadership Experience

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Infantry Unit Leader. C Company, 4/325th Airborne Infantry Regiment, 82d Airborne Division, Fort Bragg, NC; October 1989 - September 1994

• Led and directed an airborne infantry unit consisting of 10 to 20 personnel and more than $50,000 of equipment
• Employed individual weapons, machine guns, and anti-armor weapons in offensive and defensive ground combat
• Ensured proper collection and reporting of intelligence data
• Coordinated unit actions with adjacent and supporting elements

Academic Background

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University of North Carolina at Charlotte, Charlotte, NC

Bachelor of Science, 1998 - 2001

Major: Computer Science

Minor: Mathematics

Cum Laude

Honors and Activities

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IBM Execute Now Award - TEC 3.8 Verification - September 2002

Chancellor's List - Spring 2001, Fall 2000, Spring 2000, Summer 2000

IBM Ultimate Frisbee League, 1999

Drake University, Army ROTC, Physical Fitness Advisor, 1995-7

Combat Infantryman's Badge, 1989 (Operation Just Cause, Panama)

Combat Parachutist's Badge, 1989 (Operation Just Cause, Panama)